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Frequently Asked Questions

Q. What travel documentation do I need?

 

UNITED STATES CITIZENS & PERMANENT RESIDENTS

Accepted Cruise Identification for U.S. Citizens:

It is strongly recommended that all United States citizens have a government-issued passport valid for at least six months beyond the return date of your cruise. Your passport must have at least one blank page per stamp. An official U.S. state-issued birth certificate is also accepted; however, a government-issued passport is strongly recommended. Guests age 16 and older who present an official U.S. state-issued birth certificate will also need to provide a valid driver’s license or picture ID issued by the government. A U.S. citizen under the age of 16 will be able to present either an original, notarized, or certified copy of his or her birth certificate, a consular report of birth abroad issued by the Department of State, or certificate of naturalization issued by U.S. Citizenship and Immigration Services.

Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.

Accepted Cruise Identification for U.S. Permanent Residents:

United States Permanent Residents must have a United States Permanent Resident Card. Additionally, a passport from your home country is strongly recommended.

NON-UNITED STATES CITIZENS

If you are NOT a United States citizen (are traveling on a non-United States passport), please verify your specific documentation requirements with your country's consulate before departing. Please note that non-United States citizens may require a visa. Many countries require passports to be valid for at least six months beyond the date of your expected return and may require blank passport pages for entry and exit stamps.

Accepted Cruise Identification for International Guests (non-U.S. Citizens)

Non-U.S. citizens will require a passport valid at least six months after their cruise ends and any necessary visas for entry into the United States and the Bahamas.

ALL ATTENDEES

It is the sole responsibility of each attendee to verify and obtain all necessary documentation and vaccination requirements for travel. It is also the sole responsibility of each attendee to verify, obtain, and be aware of all necessary documentation requirements for any COVID-19 testing, proof of vaccination, or negative test, etc. when traveling.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), you are required to update the document with the new name or provide an official supporting document (e.g., a state, county, or province issued marriage license; divorce decree; or legal name change document) with proof of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver's license) and a citizenship document (e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

Should the last names of the parent and minor child traveling with them differ, the parent is required to present the child's valid passport and visa (if required) and the child's birth certificate (original, a notarized copy, or a certified copy). The name of the parent(s) and the child must be linked through legal documentation.

Q. How do I get a Passport? (United States Citizens)

 

Click HERE to learn everything you need to know about how to obtain or renew a United States Passport.

Q. What are the Covid-19 testing and vaccination requirements for boarding the cruise ship?

 

COVID-19 vaccination and pre-cruise testing are no longer required.

Q. May I board a Royal Caribbean ship if I am pregnant?

 

Royal Caribbean International cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise. All guests are required to fill out a public health questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant.

Q. What is Royal Caribbean's age policy for infants?

 

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise. Please be aware that guests traveling with a young infant who does not meet the infant policy will be denied boarding.

Q. When should I arrive and depart?

 

ARRIVALS

Flights can arrive at the Fort Lauderdale International Airport (FLL) anytime on March 15, 2025. We will be staying overnight at a hotel in Fort Lauderdale the night of March 15th before boarding the Oasis of the Seas on March 16th.

 

If you do not plan on arriving in Florida until March 16th, make sure you arrive at the Fort Lauderdale International Airport (FLL) with enough time to collect your luggage, transfer to the cruise pier, and board the ship. All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

Due to government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete their online check-in no later than 3 days prior to their cruise. If you do not complete your online check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time.

DEPARTURES

If you are planning to depart Florida on March 22, 2025, we recommend you schedule your flight to depart after 12:00 PM. This will ensure you have enough time to depart the ship and transfer to the airport.

Q. How do I complete my online check in with Royal Caribbean for my cruise?

 

We will receive and send out everyone's booking numbers a few weeks before our sailing. Once you receive your booking number you will be able to complete your online check-in with Royal Caribbean and pre-book specialty dining, excursions, spa treatments and more.

You must complete your online check-in and save (or print) your SetSail Pass at least three (3) days prior to our sail date. Each guest listed on the reservation must complete the check-in process. You will receive more information regarding Royal Caribbean's online check-in process along with your booking number a few weeks prior to our sailing.

Q. Can I bring additional guests?

In addition to you and your primary guest, you may bring additional guests as well. Please note there is an additional cost for third and fourth guests. This additional cost will include accommodations in the same room as you and your primary guest, the cruise inclusions and amenities, and access to all of the events. Please note that this cost does not include airfare - airfare will be an additional expense.

Q. Should I purchase travel insurance?

 

Because unforeseen circumstances may arise, we strongly recommend that you purchase travel insurance. Travel Insurance gives you access to a 24-hour assistance hotline for expert, personalized support in a crisis. Travel insurance can reimburse you for prepaid, non-refundable trip costs - including vacation rentals, car rentals, hotels and flights - if you have to cancel for a covered reason, and can reimburse you for eligible meals, accommodation and transportation expenses during a covered delay. Travel insurance can also reimburse you for care following a covered medical emergency while traveling. Travel insurance can even arrange and pay for a medical evacuation if needed. Coverage is only available for United States citizens.


Please email our Destinations Travel Partner and advise you are interested in purchasing Travel insurance. They will provide the Sequel Travel Vacation Department the necessary information for your travel insurance quote and connect you with an agent.

 

Q. When should I leave for the airport?

 

Recommended airport check-in time for domestic flights is two hours prior to departure. 

Please check with your airline for schedule changes or flight delays and confirm the recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.

For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at
https://travel.state.gov/content/travel.html.

Q. How much luggage can I take?

 

AIRLINES

Most airlines permit each passenger to take one carry-on bag and one additional personal carry-on item, such as a purse or briefcase/laptop case. All carry-on items must fit under the seat in front of you or in the overhead compartment. Most airlines will allow you to check bags as well. Please check with your airline to confirm current luggage limitations and any applicable fees* for carry-on and checked baggage. Please note that many airlines charge significant fees for overweight or oversized luggage. Luggage may be locked only with a TSA approved lock.

*Please note that all baggage fees are at your own expense.


CRUISE
 

Each guest is permitted to carry a reasonable amount of luggage aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Each guest has the option to carry their luggage on board or check in luggage prior to boarding. Luggage may include suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries, and similar items. Luggage may be locked only with a TSA approved lock.

Carry On Luggage: Carry-on luggage must be able to fit through the x-ray screening machines. These machines vary in size from port to port, however, they are generally similar to those found at airport security check points. Guests wishing to carry their luggage with them during boarding should note that their stateroom may not be immediately available to store their luggage. It is a good idea to pack a small carry-on bag with a change of clothes and bathing suit. That way you don't have to wait for your checked bags to arrive in your stateroom.

Check In Luggage: Due to the high volume of check in luggage on embarkation day, check in luggage may not arrive to your stateroom right away.

We recommend that guests personally carry any boarding documentation such as passports, visas, citizenship documents, and family legal documents and all medications.

To minimize the potential for diversion or loss of medications, we advise that all medications remain in their original, labeled prescription containers. It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage.

ADDITIONAL INFORMATION
 

Be sure that all baggage and personal belongings are properly insured. Items such as medication, jewelry or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline or cruise ship for loss of or damage to these items.

Q. What items can I carry on the plane?

 

Due to potential security issues on flights, the Transportation Security Administration has updated its aviation security measures. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.

Q. What should I pack?

 

For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, and any medications you may need. That way you don't have to wait for your checked bags to arrive in your stateroom.

 

Don’t forget to hand carry your passport, SetSail Pass, valuables and medications in your carry-on bag. You’ll need your passport and SetSail Pass to board the ship.

Personal Items:

We suggest that guests transport all their medications in their carry-on luggage to minimize the potential for diversion or loss of medications and advise that all medications remain in their original, labeled prescription containers. It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage.

Clothing:

When you’re on board, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by occasion. Shoes should be low-heeled for deck activities. Bring a few swimsuits (so you will always have a dry one). Ashore, you’ll need comfortable walking shoes.

Your Caribbean cruise will take you to beaches with unique features, so make sure to pack organic and natural sunscreen so not only you can stay protected, but the coral reefs can too. In addition to coral-safe sunscreen, pack a hat, sunglasses, and clothes that will protect you from the sun. Your cruise may also take you to some of the lushest forests in the region, so make sure to pack some bug spray as well.

Casual: You're on vacation – relax! Shorts, tees, tank tops, polos, sundresses, and blouses are all the right amount of laid back.

For lounging by the pool, pack two bathing suits (an extra suit in case the other is wet) and a pair of casual shoes (e.g., flip-flops, sandals, sneakers). You'll also need some casual shorts and a couple of t-shirts or a cover-up for getting to and from the pool areas. Please keep swimwear to the Pool Deck.

If you're planning to visit our on the board fitness center, be sure to bring extra shorts, t-shirts, and socks that you won't mind working out in - plus a pair of tennis or running shoes/sneakers.

Smart Casual: Think of this as a step up from your typical dinner wear. Dress to impress with jackets, sports coats, blazers, collared shirts, dresses, skirts and blouses, or pantsuits.

Formal: Make it a night out in your best black-tie look – suits and ties, tuxedos, cocktail dresses or evening gowns. The Chef’s Table dining experience also enforces a formal dress code policy.

 

Main Dining Room / Specialty Dining Venues: Bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.

Casino Dress Code: Shirt and shoes are always required. Cover-ups should be worn over bathing attire.

Ports of Call: Please note camouflage print clothing and accessories, as well as military-style clothing, are illegal in Jamaica. This style of clothing is reserved only for members of the military at these destinations. Some visitor sites may require modest dress to enter, such as churches and cathedrals.

Last Night of Cruise: Bring an overnight bag for your last night at sea. Staff will collect your luggage the night before disembarkation and you will need an overnight bag to carry your night clothes and toiletries.

Q. Do I need to bring an electrical adapter?

 

All Royal Caribbean ships are equipped with North American standard, 110 volts AC and standard European 220/230 volts AC plug outlets.

Q. What is a muster drill (safety briefing) on a Royal Caribbean cruise ship?

 

A muster drill is a mandatory safety exercise with the objective to familiarize all guests and crew with the location (muster station) where they are to assemble in the unlikely event of an emergency, as well as additional safety information.

The assembly muster drill is an international (SOLAS) requirement that is enforced by the  Coast Guard, as well as all other port state authorities, depending on the Port. Current legal requirements for conducting a muster of passengers are found in the International Convention for the Safety of Life at Sea (SOLAS) and mandate that a muster for embarking passengers occur before departure, or after departure from port. We have identified a best practice that calls for conducting the mandatory muster drill for all* embarking passengers (even if they have sailed previously) prior to departure from port**.

There are three parts to completing your mandatory safety drill. The first two can be completed in the royal app or on your stateroom TV before you visit your assigned muster station at the set time.

1. Watch the life jacket instructions video.
2. Listen to the emergency horn.
3. Visit your muster station which is listed in the app or on your Seapass card. A crew member will verify you’ve completed both steps and complete your drill or will help you to complete all the steps.

Announcements and content for the guest assembly drill are made in English, or the official language of the vessel. The announcements are made in additional core languages when we have large numbers of guests onboard who do not speak English. On some sailings, announcements may be made in the language of the market, then followed by English and any other approved core language(s).

*If you have a medical or other condition that impacts your ability to complete your mandatory safety drill, let our crew members know and they will arrange for you to comply in the best possible way.


**On occasions when guests arrive after the muster has been completed, they will be promptly provided with individual or group safety briefings that meet the requirements for musters applicable under SOLAS. This practice exceeds existing legal requirements and ensures that any mandatory musters or briefings are conducted for the benefit of all newly embarked passengers at the earliest practical opportunity.

Q. What if I have a special health concern?

 

If you have any health concerns that may require special attention, please contact us prior to departure. Passengers requiring prescription medications are advised to keep them in their carry-on luggage. While we don't require information about the extent of your health concern or disability, the more information you can share with us about your specific needs, the better we are able to assist you.

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